New Service Application
For property owners setting up new water service for the first time. This application starts the process of connecting your property to MDMWC service.
New Service Application
Account & Service Support
Customer Service
Starting service, applications, understanding your bill, reporting a problem, and reaching our office — the essentials for managing your MDMWC account are here.
Managing Your Account
Start, Stop, or Transfer Service
Because MDMWC is a mutual water company, starting, stopping, or transferring service is tied to your property's water stock. Use the links below for the full details on each process.
Application to Transfer Service
For a change of ownership or sale. Transfers both water service and the appurtenant water stock to the new owner.
Stop Service Application
For property owners closing out or discontinuing water service.
Stop Service Application
Owner / Tenant Application
Owner / Tenant Application
Property owners establish water service as part of the escrow and stock-transfer process. Tenants do not establish a separate account. At the property owner's request, a tenant may be added to the owner's account as a courtesy so they can receive billing information and make payments on the account. The property owner remains ultimately responsible for the account and all charges.
See Water Service Setup for the full owner and tenant application details.
Hydrant Meter Application
Hydrant Meter Application
Contractors and builders who need temporary, metered water service from a fire hydrant — for construction, dust control, or similar short-term use — can apply for a hydrant meter through our office.
Contact MDMWC to apply and to discuss the requirements for your project.
Hydrant Meter Application (PDF)
Report a Problem or Leak
Report a Problem or Leak
If you're having trouble reading or understanding your water meter, or you suspect a leak or other problem on the MDMWC-owned portion of your service line (from the main to the meter), please call us and we'll assist.
- Call (760) 772-1967 to report a leak or service problem
- Email conservation@myomawater.com to report a leak or service problem
Rates & Fees
Rates & Fees
The rates and service charges below are effective July 1, 2024 (Appendix B — Water Rate & Service Charge Schedule). For the complete schedule — including new-service, facility-impact, construction, private-fire, and backflow charges — download the full PDF.
Water Consumptive Charge per unit · 1 unit = 100 cubic feet
| Budget tier | Residential | Commercial | Drought rate |
|---|---|---|---|
| Tier 1 — Indoor water budget | $0.97 | $0.97 | $0.00 |
| Tier 2 — Outdoor water budget | $1.43 | $1.43 | $0.00 |
| Tier 3 — over 100% of total budget | $1.96 | $1.96 | $1.00 |
| Tier 4 — over 200% of total budget | $3.13 | $3.13 | $1.50 |
Drought rates are applied in addition to Tier 3 and Tier 4 rates when a drought is declared by the State.
Fixed Meter Charge per month · by meter size
| Meter size | 5/8" | 3/4" | 1" | 1-1/2" | 2" | 3" | 4" | 6" |
|---|---|---|---|---|---|---|---|---|
| Monthly | $19.14 | $19.14 | $32.49 | $59.21 | $107.89 | $196.59 | $358.23 | $553.55 |
Common Account Charges
| Charge | Amount |
|---|---|
| Account transfer | $25 |
| Stock transfer fee (electronic title) | $50 |
| Water turn off/on — next-day (Mon–Fri, 8:00am–3:30pm) | No charge |
| Water turn off/on — same-day (Mon–Fri, 8:00am–3:30pm) | $60 / trip |
| Water turn off/on — after hours, weekends & holidays | $120 / trip |
The Energy Cost Adjustment varies monthly per IID charges; the CVWD Replenishment Fee varies annually per CVWD charges. See the full PDF schedule for new-service, facility-impact, construction, private-fire, and backflow charges.
Historical Rate Schedules
Prior rate schedules are available on request. Contact our office at (760) 772-1967 or info@myomawater.com and we'll provide the schedule for the period you need.
Policy
Discontinuance of Service & Disconnections
MDMWC follows a Disconnection & Delinquent Account Policy that outlines customer protections and the process for discontinuing service for non-payment.
Disconnection & Delinquent Account Policy
Read the full policy: Disconnection & Delinquent Account Policy (PDF) ↗
Also available in: 中文 · Tiếng Việt · Tagalog
26
Service disconnections in 2025
In accordance with California SB 998, MDMWC reports the number of annual residential service disconnections for inability to pay:
| Year | Residential service disconnections |
|---|---|
| 2025 | 26 |
| 2024 | 24 |
| 2023 | 24 |
Questions?
Questions about your account or service?
For help with starting service, an application, your bill, or anything else on this page, contact our office.