Customer Service
Start, stop, or transfer service, applications, reading your bill or meter, and reporting a problem.
Customer Service →
Everything In One Place
Services & Resources
Every MDMWC page, gathered here — customer service, billing, water quality, conservation, and how the company is governed.
Billing
Pay your bill through Xpress Bill Pay, monitor usage with Aquatrax, and use the water rate calculator.
Billing →Water Quality
Annual Consumer Confidence Reports, testing results, and how our water is regulated.
Water Quality →Chromium-6
Current drinking-water standards for hexavalent chromium and how MDMWC monitors for it.
Chromium-6 →Lead & Copper
Service line inventory, lead and copper testing, and the EPA's Lead and Copper Rule Revisions.
Lead & Copper →Cross-Connection & Backflow
How backflow prevention protects the drinking-water supply from contamination.
Backflow Prevention →Conservation
Water-saving tips, the Turf Rebate program, water budget guidance, and leak detection.
Conservation →Water Service Setup
What property owners and tenants each need to establish new residential or business service.
Water Service Setup →Water Stock Transfer
How MDMWC water stock, appurtenant to the property, transfers between owners at sale or escrow.
Water Stock Transfer →Board & Governance
Directors, officers, bylaws, agendas and minutes.
Board & Governance →Urban Water Management Planning
Long-range planning for water supply reliability — the UWMP and Water Shortage Contingency Plan.
Urban Water Management →About
Our history as a community-owned mutual water company, service area, and careers.
About →Contact
Office hours, phone, mailing address, and how to reach the right department.
Contact →
Ready When You Are
Need help with an account or application?
Call the office or send us a message — we'll point you to exactly the right form.